Cafetalk
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About Cafetalk
Getting Started on Cafetalk
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FAQ
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Home
Home
Special Pages
About Cafetalk
Getting Started on Cafetalk
Tutor Sign Up
Tutor Help
Inquiries
Contact Us
FAQ
Language
English
日本語
한국어
中文(简体)
中文(繁體)
Italiano
español
Deutsch
Cafetalk Help
About Cafetalk
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What is Cafetalk?
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What kind of company runs Cafetalk?
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What’s Online Learning?
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What kind of lessons are available on Cafetalk?
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Cafetalk lessons, beyond online
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The relationship between Cafetalk and Hapa Eikaiwa
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Is there any online space for Cafetalk users to interact with each other?
Registration
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How to Register
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Will My Personal Information Be Shared?
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Can I Share My Account with My Family?
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Deleting Your Account
Getting Started
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Step By Step Guide to Cafetalk
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What do I Need to Use Cafetalk?
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What do I need to do before the lesson starts?
Requesting Lessons
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Searching For Lessons
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How Do I Pick The Right Tutor?
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Can I Change Tutors?
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How to Reserve a Lesson
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Trial Lessons
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How to synchronize your lesson time and Google Calendar
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Canceling and Rescheduling a Lesson
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How Do I Manually Set a Lesson Request Time?
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How To Use Cafetalk Vouchers
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Testing Skype Before A Lesson
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Getting ready for lessons with Skype/Zoom
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About Feedback
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Can I Take Lessons from My iPad or tablet?
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Can I Take Lessons On My Smartphone
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How to Attach and Download Files
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Can I Get A Certificate of Completion?
Lesson Packs
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What are lesson packs?
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How to take lesson packs?
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Cancellation of Lesson Pack
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About a Details Display of Lesson Pack
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How can I check the remaining number of lesson packs?
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The Expiration Date of Lesson Packs
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Is it possible to change the content in the Lesson Pack?
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It seems difficult to finish my Lesson Pack before its expiration date.
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The coupons for lesson packs have expired. What can I do?
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Can I extend the expiration date of my lesson pack?
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The tutor's schedule disappeared while I was taking the lesson pack
Online Standby
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How to use Online Standby
Navigating
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Creating a Profile
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How To Change Passwords
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Notification Settings
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Notify Me About New Tutors!
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How to Register A Different Email Address
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How To Send Notifications To My Sub-Email Address
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How To Unsubscribe from Newsletters
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WANTED!! Lesson Wishlist
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How to Contact Tutors
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What are Online Stand-by Tutors/Online Stand-by Lessons?
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Adding Lessons to Your Favorites List
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Adding a Tutor to Your Favorites List
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Is There Any Student’s Information That Tutors Could Look Up To?
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How to view your outbox
About Coupons
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What is Coupon?
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How to Use Coupons
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About the Types of Coupons
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How Many Times Can I Redeem the Coupon?
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My Coupons/Vouchers Seem Unredeemable
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Where can I find the validity date of my coupon?
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Where can I see my coupons?
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I made the lesson request without applying the coupon. Can it be applied later?
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I want to remove the coupon which I have applied to my lesson request.
Using Skype on Cafetalk
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What is Skype?
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How to Perform a Skype Sound Test
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What is a Skype Name?
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Step By Step Guide to Skype
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Video Calling on Skype
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How To Check For Skype Outages
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Skype Call Quality Troubleshooting
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Skype Audio Troubleshooting
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How to Update Skype
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How to Display Instant Messages during Skype Call
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How to Block a Specific Person/Account
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How to Record Skype Video/Voice Call
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Can I use Zoom on Cafetalk?
Using Zoom on Cafetalk
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What is Zoom?
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Preparing Zoom
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How to request a lesson to take via Zoom
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How to take a lesson via Zoom
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Things to keep in mind when taking a lesson via Zoom
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Frequently asked questions about Zoom lessons
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How to set your audio preferences for music lessons via Zoom
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Change audio preferences for music lessons via Zoom on your smartphone or tablet
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Taking lessons over 40 minutes on Zoom
Points and Payments
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Can I get a refund once I purchased points?
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How Much Does a Lesson Cost?
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How Do I Pay For a Lesson?
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How To Purchase Points With Paypal
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Do Points Expire?
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How to Issue a Receipt
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Regarding the new Japanese consumption tax
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Is card payment on Cafetalk secure?
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Send a Cafetalk gift card to someone dear to you!
FAQ
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How Much Do The Lessons Cost
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How Much is 1 Point?
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Do I Need a Web Camera?
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How Long Are The Lessons?
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How Far In Advance Should I Book?
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How Far in Advance Can I Book?
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Does It Cost Anything to Reschedule or Cancel a Lesson?
Customer Support
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I cannot log in to my account
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Cafetalk Support Contact List
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Free Consultation
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How To Request A New Password
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What Do I Do If My Tutor Doesn't Call Me?
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I Am Having Trouble Viewing Cafetalk Pages
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I Can’t Click Buttons
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I Cannot Open Attachment Files
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I Am Not Receiving Emails From Cafetalk
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How to Clear Your Cache
Other
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What is the “thank you points” function?
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What are Student Badges?
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System Requirements for PC’s - Live Seminar
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System Requirements For Smartphones (Live Seminar)
Got a question?