What Do I Do If My Tutor Doesn't Call Me?
Please contact us
If you are having trouble connecting with your tutor, please contact customer support through Skype (cafetalk.jp), email (firstname.lastname@example.org), live chat (on the bottom right of our homepage), or telephone (1-415-799-7701)
Sometimes lesson start times can be delayed due to unforeseen circumstances such as internet connection issues.
If your tutor does not contact you at the promised lesson time, please contact us as soon as possible and we will refund you for the lesson.